News: Network Maintenance Notice

Published: 2017-04-25 Back

Network Maintenance Notice

As part of our ongoing commitment to ensuring an outstanding customer experience.
We will be performing routine maintenance and equipment upgrades during the week of April 24th to 28th which will be customer impactful as follows for short periods of time at any time during the maintenance window.

Portal, website, API – Monday – Thursday
Customers who utilize our Portal, Website and API may experience short periods of unavailability or may encounter an error message.

Network upgrades – Monday – Thursday
Customers who utilize the VPS, Dedicated & Cloud services may experience temporary loss of connectivity to their services.

Service impact is expected to last no more than xx minutes for those services that are impacted.

The majority of our customers will not be impacted by these exciting changes but to those who are we apologize for the inconvenience and appreciate your patience.